3/18/2024 Release Notes

Notifications Update:

We've completely redeveloped our notifications system to enhance usability, improve troubleshooting processes, and ensure more reliable delivery. Access the new notifications feature on mediroutes.com!

User Guidance for Transition:

• Template and Schedule Transfer: Users who have not participated in our recent webinars are advised to review the notifications documentation in our Knowledgebase (https://support.mediroutes.com/knowledge/notifications)  and join the upcoming webinar for a comprehensive overview of the new system.
  
  

Notifications Pricing Update:

• Free Notification Period: All notifications sent under our new system are free until the end of the current billing cycle on March 31st.
• New Pricing Structure: Starting April 1st, notifications will be billed as follows on future invoices:
  • Standard notifications: $0.05 each
  • Notifications with a "Where's My Ride" link: $0.10 each
  • Notifications with a white-labeled "Where's My Ride" link: $0.20 each

Desktop Client/Server:

• Introduction of 'Primary Notifications Number': A new field has been added to prioritize which contact number is tried first for notifications.. This field can currently be used to update the primary point of contact for a customer manually, and a future update will add this number to the notifications priority list. 

• Notification Access Update: The Trip Notifications Tab has been replaced with a single sign-on hyperlink, streamlining access to the updated notifications section of the web app.

For any questions regarding the new Notifications system or other updates, please reach out to support@scheduleviewer.com. Your feedback is invaluable as we continue to improve and adapt our services to meet your needs.

Warm Regards, 

The MediRoutes Development Team